Delivery Information

At Awwal LLC Retail, we strive to provide our customers with the best delivery service possible. Please read the following delivery information carefully before placing your order.

  1. DELIVERY AREAS

1.1 We currently deliver to addresses within the United States.

1.2 We do not currently deliver to addresses outside of the United States.

  1. DELIVERY TIMES

2.1 We aim to dispatch all orders within 24 hours of receiving them, subject to stock availability.

2.2 Standard delivery times are 2-5 business days from dispatch, depending on the delivery location.

2.3 Express delivery times are 1-2 business days from dispatch, depending on the delivery location.

2.4 We do not offer delivery on weekends or public holidays.

  1. DELIVERY CHARGES

3.1 Delivery charges vary depending on the delivery location and the delivery method selected.

3.2 Standard delivery charges start from $4.99 and may increase depending on the weight and size of the order.

3.3 Express delivery charges start from $5.99 and may increase depending on the weight and size of the order.

3.4 We offer free standard delivery on orders over $30.

  1. TRACKING YOUR ORDER

4.1 Once your order has been dispatched, we will send you a confirmation email with a tracking number.

4.2 You can track your order using the tracking number on the relevant courier’s website.

  1. RECEIVING YOUR ORDER

5.1 All deliveries require a signature upon receipt.

5.2 If you are not available to sign for the delivery, the courier will leave a card with instructions for redelivery or collection from a local depot.

5.3 We cannot be held responsible for any loss or damage to the products once they have been delivered to the address specified by the customer.

  1. ORDER CANCELLATION

6.1 If you wish to cancel your order, please contact us as soon as possible at Info@awwalretail.com or (307) 201-0825.

6.2 If your order has not yet been dispatched, we will cancel the order and issue a full refund.

6.3 If your order has already been dispatched, you will need to return the products to us in accordance with our returns policy.

If you have any questions about our delivery information, please contact us at Info@awwalretail.com or (307) 201-0825

 
 
 
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